Processing and Handling

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We take great care in packaging our home and office maintenance products to ensure they arrive in perfect condition.

Domestic Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates are determined by the total weight of your package and the delivery destination. We utilize standardized dimensions for our shipping cartons—ranging from small utility boxes to large vacuum-sized crates—to ensure the most accurate carrier rates possible.

Shipping Carriers and Tracking

We ship our products through reliable carriers such as UPS, FedEx, and USPS. Once your order has shipped, you will receive an email containing a tracking number that you can use to monitor its progress. Please allow 48 hours for the tracking information to become available in the carrier's system.

Delivery Estimates

While we strive to meet all estimated delivery dates, please note that these are estimates provided by the carriers and are not guaranteed. Actual delivery times may vary based on your location and carrier volume. We are not responsible for delays caused by carrier issues or severe weather conditions.

Damages and Missing Packages

If you receive an order that was damaged during transit, please save all packaging materials and damaged goods, and contact our support team immediately. If your tracking information shows that your package was delivered but you have not received it, please reach out to us within 48 hours so we can assist you in filing a claim with the carrier.

International Shipping

Shipping costs are calculated at checkout. Delivery timelines are estimates only. International transit relies on global networks and delivery times can vary based on location, customs processing, regional carrier delays, inclement weather, and other factors beyond our control. We appreciate your patience as your package is delivered safely.

Service Area & On-Site Delivery

Tidy Stacks LLC provides professional residential cleaning, commercial maintenance, and technical support services exclusively within Bethany, OK and the surrounding areas. These services are scheduled via direct consultation and are not subject to standard shipping rates or carrier transit times. While our retail products ship, our professional labor services are limited to our local service region.